Terms of service

Terms of Service for Coaching Services

  1. Introduction These terms and conditions ("Terms") govern the relationship between SABIA ("Coach") and the individual engaging in coaching services ("Client"). By booking and attending coaching sessions, the Client agrees to be bound by these Terms.

  2. Services Provided The Coach will provide coaching services as agreed upon during the initial consultation, tailored to meet the Client's goals.

  3. Confidentiality All personal information shared during coaching sessions will remain confidential unless:

  • Disclosure is required by law.
  • Explicit consent is provided by the Client for disclosure.
  1. Booking and Payments
  • Coaching sessions must be booked in advance.
  • Payment is required upfront or according to the agreed payment plan.
  • Accepted payment methods include bank transfer or PayPal.
  • Refunds are not available for completed sessions.
  1. Rescheduling and Cancellations
  • The Client may reschedule sessions with at least 24 hours' notice.
  • Cancellations with less than 24 hours' notice will result in the session being forfeited.
  • If the Coach must reschedule, the Client will be notified as soon as possible, and the session will be rebooked at a mutually convenient time.
  1. Late Arrivals
  • If the Client is late, the session may be shortened to accommodate other scheduled sessions.
  • The Client is still responsible for paying the full session fee.
  • The Client should inform the Coach as soon as possible if they are delayed. The Coach will determine if sufficient time remains for a meaningful session.
  1. Client Responsibilities The Client agrees to:
  • Attend sessions on time and be prepared.
  • Communicate honestly and openly during sessions.
  1. Communication Between Sessions
  • The Client may use WhatsApp to communicate with the Coach between sessions.
  • The Coach will endeavor to respond within 24 hours but will inform the Client if additional time is needed.
  • Clients are encouraged to limit messages to three between sessions.
  1. Disclaimer Coaching is a professional relationship designed to facilitate the Client's personal growth and well-being. It is not a substitute for therapy, counseling, or other mental health services. The Client accepts full responsibility for their decisions and actions.

  2. Health Information Any recommendations provided about nutrition, exercise, or physical health are for educational purposes only. The Client is responsible for seeking medical advice and managing their own health.

  3. Aftercare The Coach recommends that the Client take time after a session to reflect and integrate new insights. Activities such as journaling, walking, movement, or drawing can help with grounding and processing. If strong emotions arise post-session, the Client is encouraged to be gentle with themselves and reach out to the Coach if needed.

  4. Termination of Services Either party may terminate the coaching relationship by providing written notice. If the Client terminates services within two weeks of payment, any unused prepaid sessions will be refunded.

  5. Amendments The Coach reserves the right to update these Terms at any time. Clients will be notified of significant changes.

  6. Limitation of Liability The Coach will not be held liable for any outcomes resulting from the coaching process. The Client acknowledges that results are dependent on their commitment and actions.

Acknowledgment By booking coaching services, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions.